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Security & Trust

We are a security company. How we handle your infrastructure access is something we take extremely seriously.

Credential security

  • Cloud credentials encrypted at rest with AES-256
  • Credentials never logged or exposed in error messages
  • Credentials deleted immediately when a connection is removed
  • IAM roles preferred over long-lived access keys

Least privilege access

  • Read-only permissions during all scans
  • Remediation requires explicit per-finding approval
  • No write access ever requested during scanning
  • Minimum IAM permission set documented for each provider

Infrastructure security

  • All data encrypted in transit with TLS 1.2+
  • Database encrypted at rest
  • Workers run in isolated containers
  • Production access requires MFA

Auditability

  • Full audit log of all admin and super admin actions
  • Scan history retained for 12 months
  • AI-suggested rule changes require human approval
  • All remediation actions logged with user and timestamp

Responsible disclosure

If you discover a vulnerability in FixMyCloud, please report it to security@fixmycloud.ai. We acknowledge reports within 48 hours and aim to resolve confirmed vulnerabilities within 30 days. We do not pursue legal action against researchers who follow responsible disclosure principles.